Andrea Flores.jpeg

Andrea Flores

Senior Learning Experience Designer
World Mosquito Program

I recently had the opportunity to take one of Jackrabbit LX's mini-workshops, and I found the combination of workshop content and practical advice incredibly helpful and relevant for the work we were doing. The project we were working on was in very early stages and was broader than just designing a training course. We were tasked with looking at how to design learning at scale across multiple global sites for learners of varying cultural backgrounds, technology experience, and roles. The JLX team provided us a framework for the design process that allowed us to approach the problem more broadly, understand the factors that would influence the design, and the corresponding stages of work to bring a design to life. This approach to problem-solving combined with the tactical moves that we needed to make with stakeholders and practical suggestions for tools to help us manage our work was invaluable. In addition, their gracious nature, patience, and thoughtful questions made working with them such a pleasure! I highly recommend these workshops to anyone working in this space.

Are you looking for professional development for yourself or your team? Or are you looking to launch, grow, or revamp your online offerings? Our workshops are hands-on experiences, customized to your unique needs, and designed to help you up your game and get things done.

“How will we know what we’re doing is good?” - Establish your Evidence Base, Identify Your Standards, Design with Your Eyes Wide Open

  • Develop an overall strategy for finding, capturing, and using critical evidence and standards in the design and development of your specific program

  • Generate evidence from researching the learners

  • Gather evidence from the Learning Sciences

  • Capture your institutional goals and key performance indicators

  • Create a clear design roadmap based on your evidence

“How do we set ourselves up to succeed?” - Big Picture Strategy

  • Create an informed strategy by mapping out stakeholders in your institution’s and program’s ecosystem

  • Assess your institution’s readiness: faculty or subject matter experts, staff, administration and the culture that ties it all together

  • Fine-tune your vision and create a strategy for your team and partners to execute your vision

  • Market and message your vision to key stakeholders in your ecosystem

“How do we imagine a quality program that reflects what we love about our institution?” - Program Strategy

  • Engage your stakeholders to create a learning experience model to ensure quality and consistency across your program courses

  • Ensure that your program reflects what is being marketed to potential students, and also being discussed internally

  • Start small, but plan for scale from the beginning

  • Scope time and effort of total internal and external teams

  • Plan for learning lifecycle management (minor vs major revisions)

“We know what we want, but what does it look like?” - Program Design

  • Establish or capture your internal standards, tech affordances needs and limitations, and evidence base

  • Adopt a “lean startup” mentality, tweaked for the unique challenges and opportunities in your organization

  • Learn and validate as you design your prototype

  • Employ design methods to design, learn, and refine quickly to get to the best program design possible:

    • Personas

    • Journey maps

    • Effective brainstorming, etc.

  • Templates, tools to help with the work

  • Take a creative stand to help your institution stand out

  • Create the smallest version of your vision

“We have a small working prototype, but how do we turn our attention to creating all the courses in the program?” - Getting Ready to Scale

  • Create a production roadmap (review standards, processes, project plans, etc.)

  • Capture your design guidelines (and learn to use them to inspire faculty and experts)

  • Create a “template making machine” that lowers the overhead on every iteration

  • Make a guidebook the team can use to ensure that their work is in line with your vision, goals, and the evidence and standards

“How can we work this process effectively with our faculty or experts?” - Engaging faculty or subject matter experts in a learner-centered process

  • Understand what drives your experts, and show them how what you are doing matches to it

  • Setting and managing expectations from the beginning

  • Communication channels

  • Create predictability in your process and communication

  • How to get the content you need (more or less) when you need it

  • Navigating inevitable uncertainty in the process

“Who do I need on my team? Who do I hire full-time, and what do I outsource?” - Assembling and leading your team

  • Organizanize workflows, roles, and responsibilities for your internal team

  • Run effective project leadership and communication

  • Lead with and without authority

  • Hire and managing the right external partners