As much as we might enjoy arguing over how things are "supposed" to go, there is no perfect way to do this work. No perfect design process, no perfect look a...

Empathy as part of design practice has been taking a bit of a beating lately. I think people are confused that empathy should rule design and execution. No, ...

Start with evidence and a bold creative perspective. End by giving your learners a chance to get something of deep personal value. Get there by creating pro...

What will happen to Learning Experience Design as Artificial Intelligence matures? It’s commonly held that AI will primarily disrupt “rules-based” job activi...

"Instructional designer, learning experience designer, learning engineer, or something else?" Regardless of what we call ourselves, we should remember that d...

There are two important but different mentalities for creating extraordinary learning experiences. The first is the learning context mentality through which w...

How do you start and build a career in LX design? In a workshop I'm facilitating at the Harvard Graduate School of Education this week, a core message to stu...

The key difference between UX and LX: UX is about simplifying for ease of use, while LX is about creating just the right amount of friction and difficulty. T...

Q: "How do I get faculty to respect what I do and to take my suggestions?" A: "Don't be an order taker. Empathize deeply with them, understand their goals an...

The most underappreciated and generally overlooked Learning Experience Design skill is the ability to successfully scale a boutique design. You poured your c...

The term “Instructional Design” is a confusing label for what we’re trying to do: create student-centered learning experiences. Even if we changed nothing ab...